Privacy Policy

Effective Date: 2025-09-30

Honolulu Facility Management respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or subscribe to receive communications from us.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal Information: Name, email address, phone number, billing information, and other details you provide.
• Technical Information: IP address, browser type, operating system, and usage data collected through cookies or analytics tools.
• Communications Data: Preferences and interactions with our email or text messaging services.

2. How We Use Your Information

• Provide and improve our services
• Respond to your inquiries and support requests
• Send marketing communications you have consented to receive
• Personalize your experience on our website
• Comply with legal and regulatory obligations

3. SMS/Text Messaging Policy

Collection and Use of Mobile Numbers

When you provide your mobile phone number and consent to receive text messages from us, we may use your number to send you information related to our services, including appointment reminders, service updates, account alerts, or promotional offers. Your number will not be shared, sold, or rented to third parties for marketing purposes.

Consent

We only send SMS/text messages to individuals who have actively opted in. By subscribing, you agree to receive recurring text messages from AI Fusion Consultants at the mobile number you provided.

Message Frequency

You may receive up to 5 messages per month, depending on your subscription preferences and activity. Message types may include service notifications, marketing offers, or event reminders.

Opt-Out

You may opt out of SMS/text messages at any time by replying STOP to any message you receive from us. After doing so, you will no longer receive text messages unless you re-subscribe. For assistance, reply HELP or contact us at info@hfmclean.com.

Costs

Message and data rates may apply. Please check with your mobile carrier for details.

Compliance

Our text messaging practices comply with applicable U.S. and Canadian regulations, including 10DLC (U.S.) and CASL (Canada). We will only send messages where express consent has been obtained, and we provide simple, accessible options for unsubscribing at any time.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze website traffic, improve user experience, and support marketing efforts. You may adjust your browser settings to refuse cookies, though this may limit some website functionality.

5. How We Share Your Information

We do not sell or rent your personal information. We may share your data only in the following cases:

• With trusted service providers (such as analytics or communications platforms) who process data on our behalf
• When required by law or legal process
• To protect our rights, safety, or property, or that of our customers

6. Data Security

We use reasonable technical, organizational, and administrative measures to protect your personal information from unauthorized access, loss, or misuse. However, no system can guarantee 100% security.

7. Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of the information we hold about you
• Correct or update your information
• Withdraw consent to marketing communications, including texts and emails
• Request deletion of your personal information, subject to legal and contractual obligations

To exercise these rights, please contact us at [your contact email].

8. International Users

If you access our website from outside the United States or Canada, please note that your information may be processed and stored in those jurisdictions, which may have different data protection laws.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us